Working student: Fulfilment & Support (m/f/d)

We are looking for a working student who would like to support our operations team in the area of fulfillment and customer support.

BarBrain is one of the fastest growing SaaS tools for the hospitality industry. We help restaurants, bars and hotels to manage their inventory efficiently and digitally - without any Excel chaos. With a strong product, exciting customers and an ambitious team in Munich, we are on course for growth.

We are looking for you:A working studentwho would like to support our operations team in the area of fulfillment and customer support - reliable, structured and with a passion for teamwork.

Your tasks (depending on experience & training):

  • Support with onboarding new customers
  • Maintenance and upload of article lists and master data
  • Administration of our support tool (e.g. ticket system)
  • Technical support for customers in setting up our app (on-site & remote)
  • Maintenance of the knowledge database & internal content
  • Collaboration on operational processes relating to our customers

Don't worry - you won't take on everything at once. We will build you up in a structured way and show you everything step by step.

What you bring with you:

  • You are an enrolledstudent- ideally in a business, technical or communications-related degree program
  • First professional experience (e.g. from internships, working student jobs or part-time jobs) is a plus - but not a must
  • You work in a structured, solution-oriented manner and are keen to take on responsibility
  • You feel comfortable using online tools - or learn quickly when something is new to you
  • You are interested in digital processes, software and ideally also in new technologies such as AI / AI tools - but you don't have to be a tech professional
  • You communicate clearly, friendly and professionally - whether in a team or with customers

What we offer you:

  • Modern office in the heart of Munich
  • Mobile working & home office - student-friendly & flexible
  • Top equipment (Apple devices included)
  • Wellpass Membership - access to 4,000+ gyms
  • Corporate benefits with many brand discounts
  • Understanding exam periods and university commitments
  • Option to be taken on after graduation 

Apply now!

A CV is sufficient - a short cover letter is optional: hello@barbrain.com